“The Art of Feedback”
- Leadership Masterclass
In this workshop, delegates will:
- learn how to make difficult conversations... easier
- find out how to protect the psychological safety, autonomy and mental health of everyone involved in difficult conversations
- discover how to grow their sense of self-efficacy
- learn new, highly practical techniques for giving and receiving feedback
Each Masterclass consists of:
- 2 x 2h online meetings - PART 1 and PART 2
- the Art of Feedback Workbook
- the introductory webinar (to watch in your own time in preparation for the live workshop sessions).
Group size: max 8 participants - a small group allows participants to make THE BEST out of this CPD experience
Times and dates: flexible, can be tailored to your Team's availability
Cost: 1999 AUD ex. GST/ group (includes both parts of the Masterclass, the Workbook and a pre-recorded webinar)
"Liv has been so incredibly helpful to work with as I have entered practice and navigated my first two years as a doctor. She has helped me prepare for and succeed in difficult conversations both with clients and employers. I cannot adequately express my gratitude for her guidance and coaching."
"Feedback training - wow where to start? I thought I was pretty good at giving feedback. However, giving feedback following training with Liv I can honestly say I am good at it, now.
Here are my key learnings from the sessions with Liv:
- found the right Purpose (a point or should I say a ‘request’ is made to be clear of what changes might need to happen).
- started practicing Re-framing of words in kind language (listener more likely to hear).
- developed my coaching skills (essentially passing on the knowledge helping people navigate the art of feedback in their teams).
Now, I have a sense of confidence.
I am forever grateful for meeting Liv and having the opportunity to learn and grow in EI."
In this workhsop, participants will explore:
It is a 4-6h live workshop delivered at the venue of your choice. Maximum group size: 12.
In this workhsop, participants will explore:
It is a 4-6h live workshop delivered at the venue of your choice. Maximum group size: 12.
In this workhsop, participants will explore:
It is a 4-6h live workshop delivered at the venue of your choice. Maximum group size: 12.
The highly interactive and engaging TEAM WORKSHOPS available LIVE and ONLINE for teams (suitable for leaders and non-leaders) - 2-7h:
- Understanding and controlling emotional contagion
- Giving and receiving feedback
- Managing abusive clients
- Mastering difficult conversations
- Mediating conflicts
- Managing incivility
- Becoming empowered through radical responsibility
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