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    • Home
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    • HS Symposium2025
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    • HS Podcast
    • FREE RESOURCES
  • Home
  • ABOUT
  • HS Symposium2025
  • LEADERSHIP
  • ASSESS CULTURE
  • WORKSHOPS
  • COURSES
  • HS Podcast
  • FREE RESOURCES

1. The art OF feedback - Masterclass


“The Art of Feedback” 

- Leadership Masterclass


Giving & receiving feedback the right way is difficult

In this workshop, delegates will:
-  learn how to make difficult conversations... easier
-  find out how to protect the psychological safety, autonomy and mental health of everyone involved in difficult conversations
-  discover how to grow their sense of self-efficacy
-  learn new, highly practical techniques for giving and receiving feedback


 Each Masterclass consists of:
- 2 x 2h online meetings - PART 1 and PART 2
-  the Art of Feedback Workbook
-  the introductory webinar (to watch in your own time in preparation for the live workshop sessions).

Group size: max 8 participants - a small group allows  participants to make THE BEST out of this CPD experience

Times and dates: flexible, can be tailored to your Team's availability


Cost: 1999 AUD ex. GST/ group (includes both parts of the Masterclass, the Workbook and a pre-recorded webinar)

I'd like to book feedback training for my team

OUR clients' stories of their Transformations

Jenny, veterinarian, Los Angeles, USA:

Emma, Director at a large-size small animal clinic

Emma, Director at a large-size small animal clinic

"Liv has been so incredibly helpful to work with as I have entered practice and navigated my first two years as a doctor. She has helped me prepare for and succeed in difficult conversations both with clients and employers. I cannot adequately express my gratitude for her guidance and coaching." 

Emma, Director at a large-size small animal clinic

Emma, Director at a large-size small animal clinic

Emma, Director at a large-size small animal clinic

"Feedback training - wow where to start? I thought I was pretty good at giving feedback. However, giving feedback following training with Liv I can honestly say I am good at it, now.  


Here are my key learnings from the sessions with Liv:  

-  found the right Purpose (a point or should I say a ‘request’ is made to be clear of what changes might need to happen).

- started practicing Re-framing of words in kind language (listener more likely to hear).

- developed my coaching skills (essentially passing on the knowledge helping people navigate the art of feedback in their teams).   


Now, I have a sense of confidence. 

I am forever grateful for meeting Liv and having the opportunity to learn and grow in EI."

2. LEADERSHIP WORKSHOPS - in-person, worldwide

In this workhsop, participants will explore:

  • The psychology of human behaviour & thriving at work 
  • The secrets of emotionally intelligent teamwork & effective (and yet - compassionate) leadership
  • Highly practical tools that will help them to master managing the interpersonal dynamics, career development & sustainability, and enhancing psychological safety in a team


It is a 4-6h live workshop delivered at the venue of your choice. Maximum group size: 12. 

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In this workhsop, participants will explore:

  • The psychology of conflict & incivility at work 
  • The most effective ways of mastering the difficult conversations
  • Readily applicable techniques to mediate conflicts and manage "the difficult individuals" 


It is a 4-6h live workshop delivered at the venue of your choice. Maximum group size: 12. 

Learn More

In this workhsop, participants will explore:

  • The psychological needs & challenges experienced in teh process of introducing innovation
  • The most effective ways of leading effective team meetings, bolstering decision-making, delegation & accountability
  • Highly practical tools to set healthy boundaries, and to influence & coach teammates 


It is a 4-6h live workshop delivered at the venue of your choice. Maximum group size: 12. 

Learn More

3. TEAM WORKSHOPS

The highly interactive and engaging TEAM WORKSHOPS available LIVE and ONLINE for teams (suitable for leaders and non-leaders) - 2-7h:


 - Understanding and controlling emotional contagion


- Giving and receiving  feedback


- Managing abusive clients


- Mastering difficult conversations


- Mediating conflicts


- Managing incivility


- Becoming empowered through radical responsibility







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would you like to give your team this extraordinary learning experience?

I would like to learn more about the team workshops

would you like to equip yourself with new "human-savvy skills?"?

learn more & book your spot

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The Human-Savvy Symposium is a groundbreaking, one-of-a-kind event.  Dedicated to empowering veterinary  professionals to embrace the human beneath the scrubs, this event aims  to enhance your emotional resilience, self-awareness, and connection.  

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